If incident occurred in building during work hours:

 

Ø      Notify CPR/first aid certified persons in building of medical emergencies (names of CPR/first aid certified persons are listed in Crisis Team Members section) .

 

Ø      Call 911.

 

Ø      If possible, isolate affected employee(s)/guest(s).

 

Ø      Notify ___________________________ in ____________ at ____________________________.

Crisis Team Coordinator               Office #                                   Work/Mobile/Page #

 

Ø      Activate crisis team.  Designate staff person to accompany injured/ill person to hospital.

 

Ø      Coordinator notifies injured/ill person’s emergency contact.

 

Ø      Determine method of notifying employees.  Announce availability of counseling services for those who need assistance.

 

Ø      Refer media to ________________________ in ________  at ___________________________.

Public Information Designee                    Office #             Phone Numbers (home, work, mobile)

 

Ø      Implement post-crisis procedures.

 

If incident occurred to employee outside of workplace:

 

Ø      Activate crisis team. 

 

Ø      Notify supervisors before normal operating hours.

 

Ø      Determine method of notifying employees.  Announce availability of counseling services for those who need assistance.

 

Ø      Refer media to ________________________ in ________  at ___________________________.

Public Information Designee                    Office #             Phone Numbers (home, work, mobile)

 

Ø      Implement post-crisis procedures.

 

Post-crisis procedures:

 

Ø      Meet with _____________________________________ to determine level of intervention

for employees.

 

Ø      Designate rooms as private counseling areas.

 

Ø      Escort affected person’s close friends and other “highly stressed” employees to counselors.

 

Ø      Follow-up with employees and guests who received counseling.

 

Ø      If death occurred, designate staff person(s) to attend funeral.

 

Ø      Allow for changes in normal routines to address injury or death.

 

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Serious Injury/Death