If incident occurred in building during work hours:

 

      Notify CPR/first aid certified persons in building of medical emergencies (names of CPR/first aid certified persons are listed in Crisis Team Members section).

 

      Call 911.

 

      If possible, isolate affected employee(s)/guest(s).

 

      Notify ___________________________ in ____________ at ____________________________.

Crisis Team Coordinator Office # Work/Mobile/Page #

 

      Activate crisis team. Designate staff person to accompany injured/ill person to hospital.

 

      Coordinator notifies injured/ill persons emergency contact.

 

      Determine method of notifying employees. Announce availability of counseling services for those who need assistance.

 

      Refer media to ________________________ in ________ at ___________________________.

Public Information Designee Office # Phone Numbers (home, work, mobile)

 

      Implement post-crisis procedures.

 

If incident occurred to employee outside of workplace:

 

      Activate crisis team.

 

      Notify supervisors before normal operating hours.

 

      Determine method of notifying employees. Announce availability of counseling services for those who need assistance.

 

      Refer media to ________________________ in ________ at ___________________________.

Public Information Designee Office # Phone Numbers (home, work, mobile)

 

      Implement post-crisis procedures.

 

Post-crisis procedures:

 

      Meet with _____________________________________ to determine level of intervention

community mental health workers

for employees.

 

      Designate rooms as private counseling areas.

 

      Escort affected persons close friends and other highly stressed employees to counselors.

 

      Follow-up with employees and guests who received counseling.

 

      If death occurred, designate staff person(s) to attend funeral.

 

      Allow for changes in normal routines to address injury or death.

 

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Serious Injury/Death