The Delaware Emergency Management Agency Training Program, under an All Hazards umbrella, sponsors a mix of training courses, seminars, workshops, and conferences that are designed to cover Mitigation, Preparedness, Response and Recovery.

IS-241 Decision Making and Problem Solving

Being able to make decisions and solve problems effectively is a necessary and vital part of the job for every emergency manager, planner, and responder. This course is designed to improve your decision-making skills. It addresses:

• The decision-making process
• Decision-making styles
• Attributes of an effective decision maker
• Ethical decision making and problem solving

Prerequisites: None.
CEUs: .8
Study Hours: 8
Point of Contact: Independent Study Office at 301-447-1200

IS-240 Leadership and Influence

Being able to lead others - to motivate them to commit their energies and expertise to achieving the shared mission and goals of the emergency management system - is a necessary part of the job for every emergency manager, planner and responder. This course is designed to improve your leadership and influence skills. It addresses:

• Leadership from within
• How to facilitate change
• How to build and rebuild trust
• Using personal influence and political savvy
• Fostering an environment for leadership development

Prerequisites: None.
CEUs: .9
Study Hours: 9
Point of Contact: Independent Study Office at 301-447-1200

IS-244 Developing and Managing Volunteers

This course is for emergency managers and related professionals working with all types of volunteers and coordinating with voluntary agencies. The course provides procedures and tools for building and working with voluntary organizations. Topics include:

• Benefits and challenges of using volunteers
• Building a volunteer program
• Writing job descriptions
• Developing volunteers through recruitment , placement, training, supervision and evaluation
• Coordinating with voluntary agencies and community-based organizations
• Special issues including spontaneous volunteers, liability, and stress

Prerequisites: None.
CEUs: 1.0
Study Hours: 10
Point of Contact: Independent Study Office at 301-447-1200

IS-139 Exercise Design

Emergency managers, emergency services personnel, and individuals who are part of the emergency preparedness and response communities at all levels need to be able to use the fundamentals of exercise simulation and design as an integrated system of resources and capabilities. This course is designed to develop their exercising skills in the following areas:

• Comprehensive exercise program
• The exercise process
• Exercise design steps
• Tabletop, Functional, and Full-scale exercises
• Exercise evaluation
• Exercise enhancements
• Designing a Functional exercise

Prerequisites:None.
CEUs: 1.5
Study Hours: 15
Point of Contact: Independent Study Office at 301-447-1200

• The planning process
• Hazard analysis
• The basic Plan
• Annexes and appendices
• Implementing instructions

Additional training information can be found at the following url's:

• http://www.ojp.usdoj.gov/odp/training.htm
• http://www.training.fema.gov/
• http://training.fema.gov/emiweb/CERT/

For further information, call 302-659-3362